Telemedicine 24/7 online service

If you need medical help when we are closed, or if you are not sure if you need to go to the Wellington After Hours clinic, you can access online video appointments.

Health NZ / Te Whatu Ora have introduced a new service for 24/7 online virtual consultations with either a GP, Emergency Medicine doctor, or Nurse Practitioner.

One of the approved providers is Practice Plus who we continue to promote as an option when you cannot be seen by us.

Fees for this service are subsidised for children under 14yrs, young people aged 14-17yrs, and those patients who hold a Community Services Card.

Fees are subject to review by Te Whatu Ora but as at Sept 2025 are:

Age	CSC card holder	CSC card holder overnight / public holidays	Non-CSC card holder	Non-CSC card holder overnight / public holidays
Under 14	Free	Free	Up to $30	Up to $40
14 to 17 years old	Up to $30	Up to $40	Up to $55	Up to $65
18 years or older	Up to $33	Up to $43	No cap—provider determined	No cap—provider determined

If you are registered on the patient portal, MyIndici, you can book directly from there. Otherwise their website is practiceplus.nz

For more info on this service go to info.health.nz/onlinegp